Question 1

Is there a free tier?

Accepted Answer

Yes. The Free plan gives you 100 API tests per month, GET/POST/PUT/DELETE/PATCH support, and the last 10 requests in your history. No credit card required. You can use it indefinitely.

Question 2

Do I need to install anything?

Accepted Answer

No. API Test Lab runs entirely in the browser. There is no desktop app, no CLI, and no agent to install. Sign up and run your first test in under 2 minutes.

Question 3

How do I get started?

Accepted Answer

Create a free account at apitestlab.org/signup. Enter your API endpoint URL, choose your HTTP method, set any headers or auth tokens, and click Run. Your first result appears in seconds.

Question 4

What HTTP methods are supported?

Accepted Answer

Free plan supports GET, POST, PUT, DELETE, and PATCH. Pro and Max support all standard methods plus HEAD, OPTIONS, and custom methods.

Question 5

What is the difference between Pro and Max?

Accepted Answer

Pro is for individual developers who need unlimited API testing, load tests up to 1 hour, and AI analysis. Max adds team workspaces, load tests up to 24 hours, unlimited AI analysis, SSO, audit logs, and priority support. Full comparison at /pricing.

Question 6

Can I cancel anytime?

Accepted Answer

Yes. Cancel from your account dashboard at any time. Your plan stays active until the end of the billing period and you are not charged again.

Question 7

Do you offer annual billing?

Accepted Answer

Contact us at hi@apitestlab.org for annual pricing. Annual plans are available with up to 20% off.

Question 8

What happens when I hit the free plan limit?

Accepted Answer

You get a notification before you hit the limit. Once you reach 100 tests for the month, new tests are paused until the next billing cycle. You can upgrade at any time to continue immediately.

Question 9

Do you offer refunds?

Accepted Answer

Contact support within 7 days of a charge if you have a billing issue. We handle these case by case.

Question 10

What authentication types are supported?

Accepted Answer

Bearer tokens and basic auth on Free. Pro adds API key auth. Max adds OAuth2 and custom auth schemes.

Question 11

Can I save and reuse requests?

Accepted Answer

Saving requests is available on Pro (100 saved requests) and Max (unlimited). Free plan does not include saved requests but you can view your last 10 requests in history.

Question 12

Can I organize tests into collections?

Accepted Answer

Yes on Pro and Max. Collections let you group related requests, share them with teammates, and run them in sequence.

Question 13

Can I export test results?

Accepted Answer

Free exports JSON only. Pro exports JSON, CSV, XLSX, and basic PDF. Max adds advanced PDF, DOCX with custom templates, and scheduled report delivery.

Question 14

How many concurrent users can I simulate?

Accepted Answer

Free plan allows 1 trial load test with up to 5 workers for 30 seconds. Pro supports up to 100 workers for up to 1 hour. Max supports unlimited workers for up to 24 hours.

Question 15

What metrics does load testing show?

Accepted Answer

Response time (p50, p95, p99), requests per second, success rate, error rate, and throughput. Pro and Max include real-time charting during the test.

Question 16

Can I test multiple endpoints in one load test?

Accepted Answer

Yes. You can configure multiple endpoints in a single load test scenario and see per-endpoint metrics in the results.

Question 17

How does traffic monitoring work?

Accepted Answer

Add a small script tag to your site or application. The script sends pageview and API response data to your API Test Lab dashboard. You can view trends, set alert thresholds, and receive notifications when metrics go outside normal range.

Question 18

How often do monitors check my endpoints?

Accepted Answer

Check intervals range from 5 minutes to 24 hours. You configure this per monitor. Pro supports up to 10 monitors. Max supports unlimited monitors.

Question 19

What alert channels are supported?

Accepted Answer

Email alerts on Pro and Max. Webhook alerts on Max. Additional integrations are on the roadmap.

Question 20

Where is my data stored?

Accepted Answer

Test data, request bodies, and response data are stored on secure cloud infrastructure. Data is encrypted in transit (TLS 1.3) and at rest (AES-256).

Question 21

Are my API keys and tokens stored?

Accepted Answer

Auth tokens you enter for testing are used to make requests and are not stored in plain text or displayed in logs.

Question 22

Do you sell or share my data?

Accepted Answer

No. Your contact information and test data are never sold or shared with third parties. See our Privacy Policy at /privacy.

Question 23

Is API Test Lab GDPR compliant?

Accepted Answer

We follow data privacy best practices. For specific compliance requirements, contact us at hi@apitestlab.org.

Question 24

How does team workspace work?

Accepted Answer

Available on Max. Invite teammates by email, assign roles (Admin, Editor, Viewer), share collections, and view an audit log of all changes. Team size is unlimited on Max.

Question 25

Is there SSO support?

Accepted Answer

SSO and OAuth2 for team login are available on the Max plan.

Question 26

Can I get a custom enterprise plan?

Accepted Answer

Yes. Contact hi@apitestlab.org with your team size and requirements. We offer custom pricing for larger deployments.

Frequently asked questions

Getting Started

Plans and Billing

API Testing

Load Testing

Traffic Monitoring

Security and Privacy

Teams and Enterprise

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